Privacy Policy

Information we collect

We collect information you provide directly, such as your name, work email address, account details, and messages sent to our sales or support team. When you use the Service, we may also process experiment configuration, event, and usage data that you or your organization submit to us.

We automatically receive limited technical information such as device and browser type, IP address, pages or features used, referral information, and security logs. This information helps us operate, secure, and improve the Service.

How we use information

• Provide, maintain, and support the Service.
• Respond to enquiries and communicate about your account or requested services.
• Process payments and prevent fraud, abuse, and security incidents.
• Understand how the Service performs and improve its reliability and usability.
• Meet legal obligations and enforce our agreements.

How we share information

We do not sell personal information. We share information only with service providers that help us run our business, such as hosting, authentication, database, email, analytics, and payment providers; with your organization’s authorized users; when required by law; or in connection with a business transaction such as a merger or acquisition. Service providers may process information only to provide services to us and under appropriate contractual safeguards.

Data retention and security

We retain information for as long as reasonably necessary to provide the Service, meet legal requirements, resolve disputes, and enforce agreements. We use reasonable technical and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your choices and privacy rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or portability of your personal information, or to object to or restrict certain processing. To make a request, email us at ajay@dititesting.com. We may need to verify your identity before fulfilling a request.

International transfers

Diti and its service providers may process information in countries other than the country where you live. Where required, we use appropriate safeguards for these transfers.

Children’s privacy

The Service is intended for business users and is not directed to children. We do not knowingly collect personal information from children.

Changes and contact

We may update this policy from time to time. We will post the revised policy and update the date above. For privacy questions, contact ajay@dititesting.com.